Click the Events tab in your scanner’s Properties window and make sure the Disable device events checkbox is not checked. Also, make sure the desired button is selected in the Select an event list box, and Start this program is selected.Ĭlick Start > Settings > Control Panel, double-click the Scanners and Cameras icon, then select your scanner and click Properties. Click the Events tab in your scanner’s Properties window and make sure Take no action is not selected. Then right-click your scanner’s icon and select Properties. Also, make sure the desired button is selected in the Select an event list box, and Start this program is selected.Ĭlick Start > Control Panel > Printers and Other Hardware > Scanners and Cameras, or click Start > Control Panel and double-click the Scanners and Cameras icon. Click your scanner’s icon, then click Properties (when you see the User Account Control window, click Continue). Make sure your Windows system is set up for scanner events as follows.Ĭlick > Control Panel > Hardware and Sound > Scanners and Cameras, or click > Control Panel and double-click the Scanners and Cameras icon.
